Field service engineer – Medical&Laboratory Equipment

Job title

Field service engineer – Medical&Laboratory Equipment

Description

Job Purpose:
Ensures the installation, commissioning, preventive and corrective maintenance, as well as technical support for the medical and laboratory equipment in the company’s portfolio. The role involves both hands-on technical work at the employer’s premises and occasionally at client sites, as well as in-depth technical research for equipment newly added to the portfolio.

Main Responsibilities

Ensures the installation, commissioning, inspection, maintenance, and service interventions for the medical and laboratory equipment in the company’s portfolio;
Occasionally performs technical interventions and service activities at client sites – depending on the specifics of the equipment;
Analyzes and studies the technical documentation for the equipment prior to interventions and installations;
Maintains contact with suppliers/manufacturers for technical clarifications and the resolution of any issues that arise;
Diagnoses technical faults and identifies the optimal repair solutions;
Carries out preventive and corrective maintenance operations in accordance with the manufacturers’ procedures and recommendations;
Configures and verifies the functioning of the equipment and associated software applications;
Trains end users on the correct and safe use of the installed equipment;
Prepares the documents and reports related to service, installation, and maintenance activities;
Enters and updates relevant information in the internal record-keeping/service systems;
Monitors the condition of the installed equipment and provides technical support to clients when needed;
Participates in technical training programs organized by manufacturers or the employer;
Continuously keeps up to date on new products, technologies, and solutions in the field.

Candidate profile

Mandatory Requirements

Completed higher education in a technical field: medical engineering, bioengineering, electronics, electrical engineering, automation, mechatronics, biotechnology, or related fields;
Minimum 2 years of experience in a similar technical role;
Solid technical knowledge of medical and/or laboratory equipment;
Very good ability to perform technical analysis, diagnosis, and identification of technical solutions;
Good documentation skills and the ability to understand complex technical documentation;
Good PC operating skills – Microsoft Office (Word, Excel), software application installation, operation of ERP-type software (e.g., SAP, Oracle);
Intermediate to advanced level of English (use of technical documentation and communication with suppliers); German is an advantage;
Category B driver’s license and availability for occasional travel;
Very good communication and client-relationship skills;
An organized, proactive, responsible, detail-oriented person, with initiative and a solutions-oriented mindset;
Good ability to adapt to new requirements, equipment, and technologies.

Technical Skills and Competencies

Solid practical skills in the electrical and mechanical fields.
Knowledge of using electrical measurement and testing instruments (multimeter, oscilloscope, etc.).
Good PC operating skills – Microsoft Office (Word, Excel), software application installation, operation of ERP-type software (e.g., ASIS, SAP, Oracle).
Advanced organizational ability and attention to detail, with rigorous documentation of the work performed.
Proactivity, a self-taught spirit, and a constant orientation toward results and continuous learning.
Team spirit, very good communication skills, and tact in dealing with other people.

Job Specifics

The role involves occasional travel to client sites for installations, inspections, and technical interventions, predominantly for laboratory equipment;
Some laboratory equipment may have a higher degree of technical complexity and require prior research and preparation before interventions/installations;
The role combines hands-on work at the company’s premises and in the field at client sites with technical analysis and documentation activities.

Benefits

Meal vouchers worth 35 lei per worked day;
Bonuses and rewards for various occasions (e.g., Easter, Christmas, June 1st for colleagues with minor children, vacation, performance-based bonuses depending on the annual budget);
23 days of annual paid leave;
One paid day off for your birthday;
Modern working environment – new, well-equipped halls with safe and comfortable working conditions;
Transportation provided
Opportunities for professional development through participation in both internal and external training courses.